After Proudly Celebrating Girls, Alibaba Faces Reckoning Over Harassment


At an worker dinner, girls had been instructed to rank the attractiveness of the lads on the desk. Throughout a team-building train, a girl was pressured to straddle her male co-worker in entrance of colleagues. Prime executives traded lewd feedback about male virility at firm occasions and on-line.

The e-commerce large Alibaba, considered one of China’s most globalized web corporations, has typically celebrated the variety of girls in its senior ranks. In 2018, the corporate’s billionaire co-founder, Jack Ma, instructed a conference in Geneva that one secret to Alibaba’s success was that 49 p.c of workers had been girls.

However that message of feminine empowerment is now being referred to as into query after an Alibaba worker accused her boss of raping her after an alcohol-fueled enterprise dinner. The girl, who has been recognized by the police and her legal professionals solely by her surname, Zhou, mentioned her complaints had been shrugged off by bosses and human assets. She finally resorted to screaming concerning the incident in an organization cafeteria final month.

“An Ali male government raped a feminine subordinate, and nobody within the firm has pursued this,” Ms. Zhou yelled, in response to a video that was posted on the web.

Ms. Zhou’s case has brought about an uproar throughout the firm and throughout China’s tech institution. Alibaba fired the man accused of rape, mentioned it could set up an anti-sexual-harassment coverage and declared itself “staunchly against the ugly pressured consuming tradition.” But former Alibaba workers say the issues run a lot deeper than the corporate has acknowledged.

Interviews with 9 former workers counsel that informal sexism is widespread at Alibaba. They describe a piece atmosphere by which girls are made to really feel embarrassed and belittled throughout team-building and different actions that the corporate has included in its tradition, a putting departure from the picture of inclusion Alibaba has tried to venture.

The police investigation into Ms. Zhou’s case is ongoing. Alibaba seems to be making an attempt to maintain a lid on discussions of the matter. The corporate just lately fired 10 workers for leaking details about the incident, in response to two individuals accustomed to the matter. Most former workers who spoke with The New York Instances requested to stay nameless as a result of they feared retaliation.

In a press release to The Instances, Alibaba mentioned fostering a protected and supportive office was its prime precedence.

“When we’ve got fallen brief, we imagine in taking duty and holding ourselves accountable,” the assertion mentioned.

Alibaba made immediate changes to the best way it handles office tradition and misconduct issues after Ms. Zhou’s case got here to gentle, the assertion mentioned. Upon analyzing its insurance policies and reporting processes, the corporate discovered “sure areas that didn’t meet our requirements,” the assertion mentioned.

The assertion didn’t handle any of the particular allegations made by the previous workers who spoke to The Instances.

Many Alibaba departments use video games and different ice-breaking actions to make co-workers really feel comfortable with each other. Kiki Qian joined the corporate in 2017. Her group welcomed her with a sport of charades. When she misplaced, she mentioned, she was punished by being made to “fly the airplane,” as her co-workers referred to as it. The stunt concerned straddling a male colleague as he sat in an workplace chair. The colleague then lay again within the chair, inflicting Ms. Qian to fall on prime of him, face first.

“I noticed whereas finishing up the punishment that it might be a bit perverted,” Ms. Qian, 28, mentioned in a phone interview.

On a separate event, Ms. Qian mentioned she noticed a girl burst into tears after being pressured to leap into the arms of a male colleague throughout a group sport.

Other former Alibaba employees mentioned that ice-breaking rituals included uncomfortable questions on their sexual histories. One former worker mentioned that she and different girls at a group dinner had been requested to rank their male colleagues by attractiveness. One other mentioned that she felt humiliated throughout a sport by which workers had been required to the touch one another on the shoulders, again and thighs.

After Ms. Qian instructed her boss that she would now not take part in such actions, it grew to become clear to her that she would by no means advance at Alibaba, she mentioned. In 2018, she give up.

Not one of the girls who spoke to The Instances considered complaining to human assets about their ice-breaking experiences. They mentioned they had been skeptical that their complaints could be taken significantly.

“There was no manner you would complain about this; this was a practice at Ali,” Ms. Qian mentioned. “In case you complain, individuals will suppose you’re the one with the issue.”

Ever since its early years as a small start-up, Alibaba has tried to domesticate a piece atmosphere of genial familiarity. Workers refer to at least one one other utilizing firm nicknames. Managers present concern for staff’ private and household lives.

However as the corporate has grown right into a behemoth with greater than a quarter-million workers, customs which may as soon as have appeared playful appear much less harmless now. In striving for closeness and camaraderie, Alibaba has allowed crude, sexualized discuss to crop up in skilled and typically extremely seen settings.

Mr. Ma, the co-founder, has set the tone. Yearly on Might 10, dozens of Alibaba workers and their spouses or companions take part in a mock group marriage ceremony ceremony on the firm’s “Ali Day” celebration. On the 2018 occasion, Mr. Ma joked onstage about how Alibaba’s grueling work hours affected workers’ intercourse lives.

“I heard it was seven instances a day for some individuals earlier than becoming a member of Alibaba, however not even as soon as in seven days after,” he mentioned. “This can be a large downside.”

Mr. Ma went further with the riff on the subsequent 12 months’s ceremony.

“At work, we emphasize the 996 spirit,” he mentioned, referring to the apply, widespread at Chinese language web corporations, of working 9 a.m. to 9 p.m., six days every week.

“In life, we’d like 669,” Mr. Ma mentioned. “Six days, six instances.” The Mandarin phrase for “9” sounds the identical because the phrase for “long-lasting.” The gang hooted and clapped.

Alibaba shared the remarks, with a winking emoji, on its official account on Weibo, the Chinese language social media platform. Wang Shuai, the corporate’s public relations chief, wrote on Weibo that Mr. Ma’s feedback had reminded him of how good it was to be younger. His put up included vulgar references to his anatomy.

Alibaba additionally provides workers a handbook of morale-boosting “Alibaba slang.” A number of entries are laced with sexual innuendo. One urges workers to be “fierce and capable of final a very long time.”

Feng Yuan, a outstanding feminist in China, mentioned the form of habits described at Alibaba can create the situations below which bullying and harassment are quietly tolerated and promoted.

“In corporations the place males dominate, hierarchical energy buildings and poisonous masculinity turn into strengthened over time,” Ms. Feng mentioned. “They turn into hotbeds for sexual harassment and violence.”

Final month, Ms. Zhou shared her rape accusation on Alibaba’s inside web site. In keeping with her account of the occasions, her boss instructed a male shopper who was additionally on the alcohol-fueled enterprise dinner, “Look how good I’m to you; I introduced you a magnificence,” referring to Ms. Zhou.

Boozy meals have lengthy been widespread in company China, the place it may be seen as offensive to refuse to drink with a superior. Three days after Ms. Zhou reported the incident to Alibaba, her boss nonetheless had not been fired, she wrote in her account. She was instructed that this was out of consideration for her popularity.

“This ridiculous logic,” she wrote. “Simply who’re they defending?”

Elsie Chen contributed reporting, and Albee Zhang and Claire Fu contributed analysis.



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