EvenUp at the moment launched its new Medical Management product designed to assist private damage regulation companies monitor their shoppers’ medical care in actual time and stop remedy interruptions that may undermine case worth.
The San Francisco-based firm, which focuses on AI instruments for private damage practices, stated the product addresses a widespread downside. In line with EvenUp’s knowledge evaluation, almost one-third of non-public damage circumstances expertise important remedy gaps that may weaken claims.
EvenUp’s evaluation of circumstances on its platform discovered that 16.8% of plaintiffs develop a 30-day hole in remedy throughout the first three months of their case. That determine rises to 32.4% after six months, with 43% of circumstances ultimately experiencing gaps longer than 30 days.
These interruptions matter as a result of constant medical remedy is a key driver of case worth in private damage litigation, EvenUp says. Gaps can elevate questions concerning the severity of accidents or the plaintiff’s credibility, probably decreasing settlement quantities or jury awards.
The problem for regulation companies has been visibility. With giant caseloads and restricted employees, attorneys usually lack real-time details about whether or not shoppers are attending appointments, receiving beneficial care or encountering obstacles of their remedy.
Actual-Time Medical Monitoring
EvenUp says its new Medical Administration product addresses this problem by offering companies with an interactive timeline displaying every shopper’s remedy historical past, upcoming appointments, medical bills and communications, all accessible inside an hour of importing case recordsdata.
The system flags remedy gaps, missed appointments and lacking medical payments or information earlier than they affect case worth. It additionally identifies beneficial care and significant procedures like MRIs, injections or surgical procedures, giving case managers fast visibility into high-value therapies which have been accomplished or are deliberate.
In a testimonial published on EvenUp’s website, Clark Fielding, founding principal at Fielding Law in Irvine, Calif., stated the know-how helps his agency be higher advocates. “We will pull up data in actual time throughout depositions and get the ammunition we should be one of the best advocates potential.”
AI Communication Brokers
A key characteristic of the brand new product is what EvenUp calls Remedy Verify-In Brokers — AI-powered instruments that conduct routine shopper check-ins by way of SMS or voice calls in English and Spanish. The brokers deal with primary standing confirmations robotically, then flag circumstances requiring private legal professional consideration.
These Remedy Verify-In Brokers are the primary in a deliberate broader suite of communication brokers that may prolong throughout all the case lifecycle, EvenUp says.
One other EvenUp buyer, John K. Zaid, managing companion at John Okay. Zaid & Associates in Houston, Tex., stated the automated communication helps his agency keep linked with shoppers throughout giant caseloads.
“If you’re managing a whole lot of circumstances, it’s inconceivable to talk with each shopper often,” he stated. “EvenUp’s communication agent retains these conversations going whereas my workforce focuses on the essential work of medical administration and maximizing shopper restoration.”
EvenUp plans to broaden its these communication agent capabilities to deal with different time-consuming duties, together with report retrieval follow-up, steadiness verification and legal responsibility and protection verification.
Insights from AI Utilization Information
The Medical Administration launch builds on EvenUp’s evaluation of how PI attorneys are utilizing AI instruments. In July 2025, the corporate analyzed hundreds of AI interactions throughout greater than 200 companies and located:
- 69% of prompts centered on medical remedy evaluation and damage evaluation.
- 75% of drafting prompts centered on litigation paperwork, notably interrogatories and complaints.
- 30% of companies used AI interactively, partaking in follow-up prompts to refine outcomes.
- 27% of AI drafts reworked unstructured inputs into court-ready paperwork.
These utilization patterns knowledgeable the event of the Medical Administration product, the corporate says.
A part of Broader Platform Evolution
The brand new product represents EvenUp’s growth past its authentic doc technology capabilities. Earlier this yr, the corporate launched Mirror Mode, which permits companies to create AI drafts that replicate their current work model throughout totally different doc sorts.
Cofounder and CEO Rami Karabibar framed the Medical Administration launch as a part of a shift in authorized AI from reactive to proactive instruments. “By bringing real-time visibility to shopper care, we’re serving to companies see what’s subsequent, not simply what’s occurred.”
The announcement follows EvenUp’s $150 million Series E funding round introduced in October, led by Bessemer Enterprise Companions with participation from REV (the enterprise arm of RELX, proprietor of LexisNexis), B Capital, Bain Capital, and others. That spherical valued the corporate above $2 billion.
