Monday, December 1, 2025

Inside First-Era Success, Half 2: A 4-Yr College Perspective on Entry and Belonging – Increased Ed Careers

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Diverse college students walking in modern campus buidling

Monkey Enterprise Pictures/Shutterstock

What does it take for first-generation college students to thrive when the transition to school usually requires decoding unfamiliar methods, juggling household duties, and discovering group in areas the place they could not instantly see themselves represented?

This Increased Ed Careers interview is the second installment in a two-part sequence. In Half 2, Lauren Lane, editorial affiliate at HigherEdJobs, speaks with Jaclyn Rodriguez, director of the Workplace of First-Era Scholar Success on the College of Memphis. Following Nationwide First-Era Faculty Celebration on Nov. 8 and the week of programming many campuses hosted, Rodriguez presents a take a look at how one four-year college helps first-generation learners by means of group constructing, campus partnerships, and year-round engagement. Whereas each campus approaches this work otherwise, her perspective highlights one mannequin that has taken root at a big public establishment.

In case you did not catch Half 1, it highlights how one group school helps first-generation learners by means of outreach, partnerships, and wraparound companies.

Lauren Lane, HigherEdJobs: You’ve got devoted a lot of your profession to creating pathways for first-generation college students to thrive. What initially drew you to this work, and why does it stay personally significant to you right now?

Rodriguez: I feel loads of us in greater training, and particularly within the first-generation area, have an analogous story. I used to be drawn to this work at first as a result of I used to be additionally a first-generation scholar on the College of Memphis, so I used to be linked to it personally. I remembered how tough it was navigating alone at instances and the way misplaced I felt throughout these first few weeks.

I used to be fairly exhausting on myself as a first-generation freshman. Actually, I did not even know there was a reputation for what I used to be again then, however I knew that I felt extraordinarily misplaced and behind the opposite college students at instances. A college member was there for me and helped me discover my means, and from that time on, I used to be high-quality and knew the way to discover the assist I wanted.

I used to be one of many fortunate ones although. Many different first-generation college students didn’t have that interplay, which has led many universities to see elevated dropout charges and an absence of sense of belonging amongst first-generation college students. As a college and employees member now, I wish to be the lifeline for college kids in the identical means that college member was for me, however I additionally wish to guarantee elevated assets and assist so no scholar, whether or not first-generation or not, feels misplaced or overwhelmed by data.

Within the workplace of first-generation scholar success on the College of Memphis, our motto is that we’re right here to simplify and unpack the faculty expertise. Nobody has to determine it out on their very own. We’re there for all the pieces from defining acronyms to creating scholarship packages and creating social occasions the place college students can meet friends and the employees round them.

Lane: The College of Memphis has been acknowledged as a FirstGen Ahead Community Champion. What practices or initiatives have been most impactful in incomes this distinction and advancing scholar success?

Rodriguez: On the College of Memphis, our most impactful program has been the four-year First Students scholarship program, which not solely supplies monetary assist but additionally combines that help with one-on-one month-to-month conferences with a devoted employees member who focuses on educational progress, work and experiential studying alternatives, and management improvement.

Each scholar on this program additionally participates in group service initiatives, social occasions, workshops, and one-on-one peer mentoring. Over time, this program has led to completion and retention charges which might be each greater than 90 p.c for college kids inside the program.

The info, the success of this system, and the teachings we realized from First Students led to the formation of the broader workplace of first-generation scholar success. From there, we have been capable of take the perfect practices we realized and develop outreach and companies for all first-generation college students on campus.

Since that point, now we have developed a peer mentor program, one-on-one advising and training with devoted employees, and a college and employees first-generation champion community that’s all the time prepared to assist our programming and college students who attain out to our places of work.

We have now additionally developed a nine-year First-Gen Week custom with a number of occasions, such because the profession closet pop-up and sapphire awards. These occasions have hosted greater than 600 and greater than 450 college students. First-Gen Week could be very standard on the College of Memphis.

We additionally run workshops, coaching periods, and socials throughout welcome week, homecoming, and peak advising durations to deliver the whole campus group collectively so each first-generation and non-first-generation college students can rapidly discover a assist group. Our largest occasion throughout welcome week this yr hosted greater than 1,200 college students and has led to elevated visibility for our workplace and extra scholar walk-ins and appointments than ever earlier than.

Lane: Your workplace supplies holistic assist throughout advising, mentoring, management and profession improvement. How do you make sure that first-generation college students really feel a way of belonging and confidence from day one? Are there packages or partnerships which have strengthened confidence and retention?

Rodriguez: The College of Memphis profession closet is a method our workplace has reached out to college students. The profession closet has been a superb technique to assist college students and put together them for profession gala’s and the workforce. It additionally will get them into our area, the place we are able to share different assets.

For instance, it is not unusual for us to assist a scholar discover scholarships or determine their main or class schedule whereas they’re purchasing. As with all of our occasions and programming, we all the time join as we go, so college students aren’t simply attending a Bridgerton-themed masquerade ball. They’re additionally listening to about packages like our dance majors, who carried out on the ball, or exhibiting their very own art work and abilities. We additionally give internship credit score to first-generation college students learning graphic design or hospitality and resort administration.

College students can go to by appointment, and walk-ins are welcome earlier than every all-majors profession honest. We host donation drive-thru occasions for skilled apparel all year long, with an simply accessible drop-off level open to the general public. We obtain go well with donations weekly, if not every day, from college, employees, alumni, and group companions.

Lane: Many first-generation college students navigate challenges akin to monetary stress, household expectations, or uncertainty about school tradition. What recommendation would you supply college and employees who wish to higher perceive these experiences?

Rodriguez: Be current and conscious. The college member who helped me noticed me sitting on the identical bench day by day, staring off and never going to class, and took a second to examine in. That was all it took. She walked me to the precise classroom. My difficulty was that I could not discover it and was too ashamed to ask once more. She gave me her contact data so I may ask questions any time.

Do not overthink or overcomplicate what you assume first-generation college students do not know or must know. When constructing programming, do not create it with out scholar enter. Discuss to households at new scholar orientation to grasp what must be addressed.

At all times go in with the mindset that your job is to simplify and unpack data. Communication is vital, and you will need to keep away from acronyms or a tone that suggests data that might not be widespread. That is not a damaging factor. It merely means college students want you to unpack data extra clearly.

You need not learn cabinets of books about supporting first-generation college students. Lead with compassion, preserve it easy, and have interaction with college students day by day so that you perceive the necessity and the way to meet it from their perspective. Each occasion, program, and initiative I’ve led on the College of Memphis was created in council with first-generation college students. Their wants change from one cohort to a different, and our programming evolves to match.

Lane: The First-Era Faculty Celebration has grow to be a strong technique to spotlight scholar voices. How has your campus used this celebration to construct momentum for first-generation initiatives?

Rodriguez: We use First-Gen Week on the College of Memphis to spotlight not solely our college students and packages, however to deliver the entire campus collectively. Our aim is to make first-generation college students a part of the complete school expertise and to assist them really feel proud to be Tigers and first-generation.

We make every occasion open to everybody so first-generation college students can have a good time, join, and construct group alongside different college students.

Personally, I like watching everybody come collectively. I like my college, and I would like others to construct long-lasting, optimistic recollections too. This college gave me all the pieces as a first-generation scholar. It wasn’t only a diploma. It was my house. First-Gen Week is one other means I can welcome others and have a good time what it means to be half of a bigger group.

Lane: You’ve got managed budgets, grants and partnerships to maintain first-generation programming. What classes have you ever realized about sustaining this work long run?

Rodriguez: To observe our motto of preserving it easy, one of the simplest ways to maintain our program and create area for development is to seek out progressive methods to share our college students’ success tales. We try this by means of brag studies, which we ship to improvement officers, information shops, and publications. We observe alumni to share their profession paths and clarify how our packages supported them. And we lean closely into social media with our college students’ assist.

We empower college students to be our strongest advocates. Each occasion, each publish, and all the pieces we do is student-centered. First Students assist kind clothes, discuss with donors, help college students, and assist design new occasions. Our peer mentors have met with greater than 350 college students prior to now two semesters.

We additionally prolong our attain past campus by visiting excessive colleges, coaching counselors and serving to households perceive the transition to school.

The bottom line is to by no means be complacent. Scholar wants change, and the workplace should adapt. At some point, our college students shall be alumni, and they are going to be our strongest advocates for persevering with this work.

Lane: Regional partnerships usually play a serious position in increasing entry. How have collaborations inside your area supported your work?

Rodriguez: As we’re a employees of two, we can not assist a inhabitants that’s greater than 50% first-generation with out sturdy campus and group partnerships.

We collaborate with organizations akin to New Memphis, church buildings, legislation places of work, information stations, shops, companies, and homeless shelters to assist the profession closet. Due to these partnerships, now we have greater than 15,000 gadgets within the closet and obtain about 5 carloads of donations every week.

We collaborate with each division on campus, together with college and employees first-generation champions, campus recreation, residence life, alumni and improvement, scholar educational success, advising, scholar involvement and mum or dad and household packages, and we interact scholar organizations throughout campus.

Educational departments akin to social work, artwork, hospitality, and resort administration supply internship credit score for college kids supporting our efforts.

This work can’t be carried out in a silo. Presence, collaboration, and group connection make it sustainable.

Lane: Trying forward, what provides you hope about the way forward for first-generation work in greater training?

Rodriguez: The individuals, particularly our college students. I’ll all the time have hope so long as college students, college, and employees come collectively to have a good time first-generation id and discover new methods to deliver us collectively. We do not have to overthink it, however we do should be current and work towards serving to one another.

We construct inclusion and belonging by being open and by frequently working to simplify the issues greater training tends to overcomplicate.

in the neighborhood school perspective? Learn Half 1 of this sequence, that includes Christina Mortellaro of SUNY Genesee Group Faculty.



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