Keep alert & maintain your data secure

Printed on August 8, 2024

Watch out of people that could attempt to steal your private data, trick you into paying them, or enroll you in protection with out your consent.  

Ask your self 3 questions earlier than sharing any private data: 

• Get well being protection data from trusted authorities websites, like HealthCare.gov. 
• Look ahead to scams, particularly on social media, promising cash or presents. 
• contact the Marketplace Call Center for enrollment help

• Make sure you know who is helping you – Ask questions and get their name, who they work for, phone number, address, email, and company website.  
• If someone says they’re from the Marketplace, get their name and agent ID number, and ask for proof of training from the U.S. Department of Health and Human Services.  

3. Is this person acting appropriately?

• The Marketplace, , and your state will never threaten you or your household or ask for your credit card information or payment to keep or qualify for health coverage.  
• If they ask you for money or personal information for health insurance, report it right away. This includes calls claiming to be from government agencies, like Medicaid or Medicare.  
• If you suspect suspicious behavior, hang up and don’t reply.