Netflix has been ordered to difficulty refunds to native subscribers in Italy after the Courtroom of Rome dominated that the streamer’s worth hikes over the previous seven years had been unlawful.
The high-profile courtroom case was caused by Movimento Consumatori, an Italian client group which alleged Netflix’s repeated price increases for Italian subscribers had been unlawful. Movimento Consumatori introduced the injunction motion towards Netflix Italia in January 2025.
The courtroom dominated that the Netflix clauses that allowed the value hikes had been unfair as they failed to obviously talk a sound purpose for the will increase, which breached the nationwide Shopper Code of Italy.
Based on studies, Italian Netflix subscribers may very well be owed as much as $578 in refunds relying on the size of their subscription throughout the varied worth will increase between 2017 and January 2024. Every eligible subscriber can be entitled to a discount of their present subscription worth.
Netflix Italia has additionally been ordered to publish the ruling on its official web site, in addition to in main nationwide newspapers, to tell clients of the refunds they’re entitled to.
Netflix reportedly has 90 days to adjust to the courtroom’s order or else the corporate might face every day penalties.
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In the meantime, the president of Movimento Consumatori stated that if Netflix Italia doesn’t scale back its costs and difficulty refunds in a well timed method, the buyer group will launch a category motion lawsuit.
In a press release to Reuters, Netflix stated they “take client rights very significantly and imagine our phrases have all the time complied with Italian legal guidelines and observe.” The corporate plans to enchantment the courtroom’s resolution.
Netflix’s worth hikes are nothing new. Simply final month, Netflix raised its month-to-month U.S. subscription costs but once more, rising its commonplace plan with advertisements from $7.99 to $8.99 a month; its commonplace plan with out advertisements from $17.99 to $19.99; and its premium plan from $24.99 to $26.99.
Netflix U.S. last raised their prices in January 2025, solely 15 months earlier than their newest worth hikes.
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