Monday, May 25, 2026

Past the Billable Hour: The Pricing and Operations Case for Change

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Date: Thursday, June 25, 2026

Time: 2pm ET | 11am PT

Price: Complimentary

Sponsored by:

The dialog round authorized pricing has shifted and it isn’t coming again. Shoppers need predictability, transparency, and measurable worth. However assembly these expectations is not only a consumer service difficulty.It is an operational one.

Be part of this webcast for an trustworthy dialog about what fashionable purchasers really need, why the worth attorneys ship is measured in years of experience, not minutes on a clock, and what it seems to be like when pricing ambition and billing execution are lastly working collectively.

This session consists of two views that belong in the identical room.The primary explores how consumer expectations are reshaping pricing fashions—from fastened charges and different charge preparations to value-based supply—and what companies have to do to compete and win extra work on this surroundings. The second addresses the operational actuality beneath: that no pricing mannequin works with out correct, well timed effort knowledge.

Register to attend this webcast to realize:

  • A transparent image of how consumer pricing expectations have shiftedand the place mid-sized companies are most uncovered
  • A framework for evaluating whether or not the agency’s present timekeeping infrastructure can help the pricing fashions it desires to supply
  • Sensible steps to shut the hole between pricing ambition and billing execution

Don’t miss out on studying what that infrastructure seems to be like in observe and what to search for when evaluating whether or not your present techniques can help the place your pricing must go.

Audio system

Past the Billable Hour: The Pricing and Operations Case for Change

Gwen Griggs | Co-Founder | ADVOS authorized & ADVOS Professional

Gwen Griggs is a authorized business innovator reworking how legislation companies function, worth, and serve purchasers. As co-founder of ADVOS authorized and ADVOS Professional, she helps agency house owners modernize how they measure worth — changing the billable hour with metrics that matter to purchasers, groups, and house owners. Her profession spans Large Regulation and C-suite management roles, and the choice mannequin she constructed at ADVOS authorized earned the agency recognition by GrowFL as a Florida Firm to Watch. Via ADVOS Professional’s coaching, teaching, and neighborhood, she equips different agency house owners to do the identical. A frequent speaker on management, innovation, and different enterprise and pricing fashions, Gwen is passionate concerning the world-changing influence of entrepreneurs — particularly these main legislation companies.

Nancy Jeng | Co-Founder | Billables AI

Nancy Jeng is the co-founder of Billables AI, an automatic time-tracking and job intelligence platform for attorneys {and professional} service suppliers. She started her profession within the skilled companies business, spending a decade main communications technique at a number of nationwide promoting companies, the place she led consumer service operations and skilled firsthand the inefficiencies of timekeeping. She later moved into tech, overseeing SMB content material advertising at Google earlier than main shopper and creator product advertising at Pinterest, the place she helped launch the corporate’s first monetization merchandise. Her work at this time focuses on how AI can rework the operations {of professional} companies companies.

Olivia Mockel | Chief Model & Market Technique Officer | SurePoint Applied sciences
Olivia Mockel von dem Bussche is a seasoned authorized expertise government with a confirmed observe file of driving innovation, transformation, and progress throughout the authorized business. As Chief Model & Market Technique Officer at SurePoint Applied sciences, she leads strategic initiatives that assist mid-sized legislation companies modernize operations, enhance profitability, and ship larger consumer worth. Her profession consists of management roles throughout main authorized tech corporations, together with CEO of PCLaw | Time Issues, President of ZenCase, and Vice President at LEAP Authorized Software program. Recognized for aligning expertise with the real-world wants of legislation companies, Olivia combines authorized perception with operational experience to help significant, lasting change.

Cannot attend? Register here for an on-demand recording after the webcast.



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